Privacy Policy

1. Who is responsible for the website

VMAHUB is responsible for the website experience and the data processing performed here. VMA Compliance is the operational accounting and legal advisory area and may take part in the service; replies may therefore use @vmacompliance.com.br addresses.

2. Data that may be processed

We process only the data needed to operate the website, answer requests and, when consent is given, measure usage and support campaigns.

• Form data: name, company, email, phone, message and the country associated with the dialing code.
• Contact data: content sent through WhatsApp, email or another channel chosen by the user.
• Basic technical data: source page, language, accessed path, date, and information needed for security and operation.
• Cookie preferences and, only after authorization, measurement or marketing data made available by the consented tools.

3. Why we use data

• Answer the request and route it to the appropriate team.
• Prepare a conversation, proposal or pre-contractual step requested by the user.
• Maintain security, prevent abuse and diagnose website failures.
• Meet applicable obligations and protect rights.
• Measure the experience and support campaigns only according to recorded cookie preferences.

4. Legal grounds and retention

Processing may rely on consent, steps requested before a contract, compliance with obligations, or legitimate interests assessed against the data subject’s rights. Data is retained only as long as needed for the stated purpose, applicable obligations, fraud prevention and the exercise of rights; it is then deleted or anonymized when appropriate.

5. Sharing and international processing

Data may be accessed by providers strictly required for hosting, security, communications, forms, measurement and consented campaigns. Some providers may process information outside Brazil; VMAHUB seeks to use contracts, settings and safeguards compatible with the purpose. We do not sell personal data.

6. Cookies and preferences

The website automatically records the preference to allow cookies and technologies for measurement, marketing, ad user data and personalization. There is no acceptance button or preference banner: loading occurs automatically under this policy. To stop this processing, block or delete cookies and site data in your browser and contact the privacy channel.

7. Security

We apply technical and organizational measures proportionate to the website context. No transmission is entirely risk-free, so do not send passwords, bank details, complete documents or sensitive information through the open form. The team may indicate a more suitable channel when needed.

8. Rights and requests

Data subjects may request confirmation, access, correction, sharing information, portability where applicable, anonymization, restriction, deletion, objection, consent review and other measures available under applicable law. Identity may be verified before responding in order to protect the data itself.

9. External links, children and updates

Links to WhatsApp, LinkedIn, Instagram and other services are governed by those platforms’ policies. The website is not directed to children. This policy may be updated when processes, tools or requirements change; the date above identifies the version in effect on this page.